Privacy Policy
March 16, 2026 2026-05-06 8:54Privacy Policy
Privacy Policy
At Medhealth Impex Sdn. Bhd. We are committed to protecting your personal data in accordance with the laws of Malaysia, including the Personal Data Protection Act 2010 (“PDPA”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you purchase our cosmetics and beauty products, visit our website, contact us, or interact with us through social media or other channels.
1- Information We Collect
We may collect the following personal data from you:
2- How We Use Your Information
We may use your personal data for the following purposes:
- To process and deliver your orders
- To communicate with you regarding purchases or enquiries
- To provide customer support
- To improve our products, website, and services
- To send promotional offers, newsletters, or marketing materials (where consent is provided)
- To comply with legal and regulatory obligations
- To prevent fraud and protect our business
3- Disclosure of Personal Data
We may disclose your personal data to:
- Delivery and logistics providers
- Payment gateway providers
- IT service providers and website hosting companies
- Professional advisers, auditors, or insurers
- Government authorities or regulators were required by law
We do not sell or rent your personal data to third parties.
4- Marketing Communications
If you have consented to receive marketing communications, we may send you information about promotions, new products, or special offers.
You may opt out at any time by:
- Clicking the “unsubscribe” link in our emails, or
- Contacting us directly using the details below.
5- Data Security
We take reasonable administrative, technical, and physical measures to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6- Retention of Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
7- Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyse website traffic
- Remember user preferences
You may adjust your browser settings to refuse cookies, although some website features may not function properly.
8- Your Rights
Under the Malaysian PDPA, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent for marketing communications
- Limit certain processing of your personal data
Requests may be subject to applicable legal limitations and administrative fees permitted under Malaysian law.
9- Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
10- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website with the revised effective date.
11- Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact:
