Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

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How can I place an order?

You may place an order directly through our website by:

  1. Selecting your desired products;
  2. Adding them to your cart;
  3. Proceeding to checkout; and
  4. Completing payment.

You will receive an order confirmation once payment is successful.

What payment methods do you accept?

We may accept:

  • Credit/debit cards
  • Online banking
  • FPX
  • E-wallets
  • Bank transfers

Available payment methods may vary from time to time.

Can I cancel my order?

Orders may only be cancelled before they are processed or shipped. Please contact us as soon as possible if you wish to request a cancellation.

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